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Accessibility

Built for the ride you actually need

Most transportation treats accessibility as an afterthought — a checkbox, a request you re-explain every time. Glide bakes it in. Here's what that looks like from the moment you book.

2 min readGlide

Ask anyone who uses a wheelchair, a white cane, or a walker how ridesharing usually goes, and you'll hear the same things. The driver pulls up and pulls away. The app assumes you can read six-point gray text in the sun. Every trip starts by explaining your needs to a stranger who didn't read the note.

We built Glide the other way around. Accessibility isn't a setting buried three menus deep — it's the starting point. Here's what that means for the person actually taking the ride.

Tell us once. We remember.

Set your needs on your profile — wheelchair access, extra time to board, a visual or hearing accommodation — and they travel with you to every ride. No re-explaining, no hoping the driver saw the request. The trip is arranged around how you actually get around, before it even begins.

An app you can actually read

Glide is large-type and high-contrast by default, with room to breathe on every screen. Need more? A built-in high-contrast mode and a text-size control let you turn everything up until it's comfortable — the app bends to your eyes, not the other way around.

A real person, there to help

Every Glide ride is a self-driving Tesla with a vetted safety operator on board — someone who can help you get to the car, get settled, and get out again at the other end. It's the difference between "your ride is here" and a hand when the curb is high or the door is heavy.

Know your car, not a stranger's name

You're matched to a vehicle and its plate, so you know exactly what to look for at the curb — the make, the color, the number. No squinting at a photo of a driver you've never met, wondering if the car idling nearby is yours.

Safety, always within reach

Book ahead so nothing is a last-minute scramble. If you and the operator need to coordinate, you do it through a masked number that keeps your real phone number private. And if anything ever feels wrong, help is one tap away in the app — never buried, never more than a moment out of reach.

And the ride is free

No fare, no surge, no tip. For adults 65 and over and people with disabilities, a Glide ride costs nothing — because the community funds it, in the open. You can watch exactly where that support goes on our live community board.


Independence shouldn't hinge on whether an app remembered your needs or a driver felt like waiting. Every choice in Glide is made so the answer is simply: yes, this ride was built for you.